Privacy Policy

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Effective Date: January 1, 2025
Last Updated: July 30th, 2025

Fidelio LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our consumer-facing applications, websites, and services (“Services”), in accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

By using our Services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

a. Information You Provide Directly

• Name, email address, phone number, and other identifiers
• Account login credentials
• Payment information (processed by third-party providers) 
• User-generated content (e.g., feedback, reviews, messages) 
• Any other information you voluntarily provide
   

b. Information Collected Automatically

• Device type, operating system, browser type 
• IP address, geolocation (approximate) 
• App usage data and analytics 
• Cookies and similar tracking technologies (see Section 6)
   

c. Information from Third Parties

• Data from social media or login providers (e.g., Google, Apple, Meta)
• Analytics and advertising partners (e.g., usage trends, attribution) 

2. Legal Bases for Processing (GDPR)

We only process personal data when we have a legal basis to do so, including:

• Performance of a contract (e.g., to provide our services) 
• Consent (e.g., for marketing communications) 
• Legal obligation (e.g., tax and accounting requirements) 
• Legitimate interests (e.g., service improvement, fraud prevention), unless overridden by your rights
   

3. How We Use Your Information

We use your data to:

• Provide and operate the Services 
• Personalize content and recommendations 
• Communicate with you, including support and updates 
• Process transactions 
• Conduct research and analytics 
• Ensure security and prevent fraud 
• Comply with legal obligations
   

4. How We Share Your Information

We may share your information with:

• Service providers and vendors (e.g., hosting, analytics, payment processors) 
• Advertising and marketing partners (only with appropriate consent) 
• Law enforcement or regulators where required by law 
• Affiliates, successors, or acquirers in the event of a business transaction 
• With your consent, where required
   

We do not sell your personal information for monetary value. We may "share" your data as defined under CCPA for personalized advertising purposes (see Section 9).

5. Your Rights

a. Rights Under the GDPR (EU/EEA Residents)

You have the right to:

• Access your personal data 
• Correct inaccuracies in your data 
• Request deletion (“right to be forgotten”) 
• Restrict or object to processing 
• Data portability 
• Withdraw consent at any time
   

To exercise your GDPR rights, email us at support@fideliocorp.com.

b. Rights Under the CCPA/CPRA (California Residents)

You have the right to:

• Know what personal information we collect, use, disclose, or share 
• Request deletion of your personal information 
• Correct inaccurate personal information 
• Opt out of the sale or sharing of your personal information 
• Limit the use of sensitive personal information (if applicable) 
• Not be discriminated against for exercising your rights
   

To exercise your CCPA rights, visit email us at support@fideliocorp.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Recognize you and your device 
• Understand usage patterns 
• Serve relevant ads (where consented) 
• Improve functionality and performance
   

You can manage your cookie preferences through your browser settings or opt out of tracking via our cookie banner or consent management platform.

7. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your data. While we strive to secure your information, no system is completely secure. We recommend using strong passwords and taking steps to protect your own account credentials.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or for legitimate business purposes.

9. Notice for California Residents (CCPA Disclosures)

Categories of Personal Information Collected (Past 12 Months):

Category                                    Examples                                                Sold or Shared

Identifiers                                 Name, email, device ID                     Shared for advertising Commercial Info                    App usage, purchases                       No

Internet Activity                     IP address, usage logs                       Shared for analytics/ads

Geolocation                             Approximate location                       No

Inferences                                 Preferences, interests                       Shared (limited) 

We do not knowingly sell or share the personal information of individuals under 16 years of age.

10. International Data Transfers

If you are located outside the United States, your information may be processed in the U.S. or other jurisdictions that may not offer the same level of data protection as your home country. We take steps to ensure adequate safeguards (e.g., Standard Contractual Clauses for EU data transfers).

11. Children's Privacy

Our Services are not directed to children under 13 (or 16 in the EU/EEA). We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date. Material changes will be notified via email or in-app notification where appropriate.

13. Contact Us

If you have any questions or wish to exercise your privacy rights, you may contact us at:

Fidelio LLC
555 5th Ave E 507

Seattle, WA 98112
Email: support@fideliocorp.com
Website: www.fideliocorp.com